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SUNSEEKER adopts the
following practice when dealing with cancellation of a holiday
booking.
HIGH SEASON
If the booking is
cancelled 28 days or more prior to the date of arrival there
will be a full refund less an administration fee of $30.00.
If the booking is
cancelled less than 28 days prior to the planned arrival date,
there will be no refund unless and until the premises are re-let
for the total period of the original booking. An administration
fee of $30.00 will be deducted from the deposit held before the
remainder is refunded.
LOW SEASON
If the booking is
cancelled 14 days or more prior to the planned date of arrival
there will be a full refund less an administration fee of
$30.00.
If the booking is
cancelled less than 14 days prior to the planned arrival date,
there will be no refund unless and until the premises are re-let
for the total period of the original booking. An administration
fee of $30.00 will be deducted from the deposit held before the
remainder is refunded.
SHORT NOTICE
BOOKINGS
Where a booking
is made less than 14 days prior to the planned arrival date,
there will be no refund unless and until the premises are re-let
for the total period of the original booking. An administration
fee of $30.00 will be deducted from the deposit held before the
remainder is refunded.
ADMINISTRATION FEE
The $30.00
administration fee covers the cost of processing the booking,
receipting and banking the money, cancelling the booking from
the system, drawing the refund cheque with a covering letter and
meeting bank charges.
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